If you already have tools and systems in place, should you build your survey in-house? If your operation is small then it’s worth considering. However if input from disparate groups of specialists is required and if you’ll need to gather together a wide range of resources and knowledge, you may benefit from working with a third-party to scale up and implement an effective (and ongoing) survey.
Doug Cain from any-3 explains here
20 years of driving business performance
Hedley Hamilton, CEO - any-3
June 2025
Technology and the art of building a wall
Doug Cain, Director of Technology - any-3
April 2025
Companies naturally like benchmarks as a measure of how they’re performing against the competition – and against businesses they might aspire to emulate. However, does benchmarking your employee engagement or customer experience programme really lead you to the golden egg?
Hedley Hamilton from any-3 discusses here
Benchmarking: It’s not always the golden goose!
Hedley Hamilton, CEO - any-3
March 2025
Since 2005, any-3’s success has been driven by our sophisticated, easy-to-use platform, our personal approach to working with our clients and our understanding of what drives business performance.
If you’re thinking of reviewing, or even starting up, your customer engagement or experience, or your employee engagement programme why not speak to any-3? Find out why here