anyone can do a survey…
any-3 drives performance
We work with you to understand your needs
We tailor the approach, questions and timetable accordingly and can use your company’s language and branding. We help define and prioritise what to work on and provide the tools, guidance and gentle ‘nudges’ to support the follow-through.
We’re flexible
Our solution is a proven combination of tailored questions and powerful analytics, scaled and adjusted to fit your organisation’s needs. Whatever format, device or language you need to work with, we have (or can find) a solution whenever you need it.
Our technology is some of the most sophisticated on the market
This reliable, secure and easy-to-grasp technology can integrate with existing systems and processes such as single sign-on and, importantly, work fast, with real time analysis and results. Results are shown in a dynamic and visual way.
Since 2005 any-3 has offered a better way of looking at your employee engagement, employee lifecycle, customer experience and customer satisfaction needs.
How is it ‘better’? We’re focused on the end result that you want. We’ll work alongside you to engage your employees and your customers and drive your business performance. Our platform enables managers throughout the organisation to monitor and drive change. HR is the enabler, freed from administration.
How do we do this?
any-insight = understand what makes a difference and what action to take, by department, manager, customer group, or across any business activity that you need to analyse.
any-time = to suit your business cycle and timescales, and convenient for those participating.
any-place = on any device, integrated with your systems, in your required geographical locations (and robustly secure).
any-insight, any-time, any-place
= ‘any-3’
Our foci
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The CIPD* identifies that employee engagement can have an impact on businesses in terms of:
Improved productivity and efficiency
Happier and healthier staff and reduced staff turnover
Increased customer satisfaction
The benefits to a company’s bottom line can be substantial relative to the cost and effort involved. But how do you fully understand staff engagement across the whole organisation and how that engagement differs across different teams/departments? How can you increase engagement and measure improvements?
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any-3 can identify exactly where action is neededand demonstrates this in a visual and digestible format. Our process is collaborative, providing support to individual managers to build appropriate action plans and refine these over time, minimising extra work and ensuring the benefits are on the Board’s agenda.
*Employee Engagement & Motivation | Factsheets
CIPD, July 2024
Find out more about how to build employee engagement and improve business performance.
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How are your people performing and how are they developing? Our range of tools allows insight into your team, and the areas for development and training throughout their career, including:
Recruitment: covering video or in-person interviews, onboarding, and exit interviews when the time comes.
360 reviews: feedback to an individual on how they are perceived by their peers, direct reports and managers and, potentially, clients and suppliers.
180 reviews: feedback to an individual from managers, peers, and clients.
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Other: e.g. where employee representatives are involved, secure self-nomination and voting processes may be needed.
any-3’s solutions use your organisation’s language and integrate with your processes, resources and business strategy – or we can work with you as you build a new approach.
Let us help you develop and retain a strongly performing team.
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Customer experience (CX) uses tailored, and often answer dependent, routes to ask the right questions of each customer, giving a positive experience for your customers and deeper insight to you. Fast reporting provides this insight to every part of your organisation.
Customer satisfaction (CS) surveys provide real-time insight for your teams, and the organisation overall, after customers have engaged with you. It needs to be attractive, quick and easy for the customer to provide feedback to achieve enough high-quality responses. Top line analysis and tracking helps identify areas for improvement.
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any-3 uses a combination of expertly tailored questions, powerful analysis and visualisations to maximise your understanding of the customer experience and customer satisfaction, enhancing your relationships and improving the bottom line.
Need to build stronger customer relationships? We can help.
Why work with any-3?
We’re based in the UK and have been in business since 2005, working with large (100,000+ employees) and small clients across the world.
We understand the need for flexible, tailored solutions to suit each different business. Our platform is built and managed in-house, allowing us to adapt to specific needs and, where required, integrate with our clients’ existing systems and programmes.
Our team works closely with clients, providing guidance and ‘nudges’ to participants, ensuring priorities are identified, actioned and improvements are kept on track. Most importantly, we measure the effect of these actions and the change in engagement and in performance metrics over time - such as output measures, sales margin, sick leave and staff retention.
We’re focused on results – and making these digestible, whether the focus is on employees at individual or team level, or on customers. Senior managers have visibility of every point across their entire organisation, colour-coded to show performance and applying proximity analysis to target exactly where action is needed.
Our surveys, reports and analysis can be made available in any language – ensuring that all managers, staff and any third parties can participate easily, on any device and at any time.
We enjoy long-term relationships with many of our clients, measuring the ongoing impact of their employee and customer survey programmes – and proving the benefits. This experience helps us understand what works so that we can advise on and guide the follow-through.
any-insight, any-time, any-place
= any-3
